Zello Life
Help Center

Practical guides for using Zello Life safely in clinical workflows.

Public guidance for physicians who want to understand the complete workflow: recording, transcription, document preparation, physician review, and delivery to the patient.

Main guides

Step-by-step answers to common questions.

Getting startedTutorialsFeaturesFAQ
Guided demo

See the workflow before signing up.

The home-page demo shows the platform preparing the visit, recording, using AI, supporting review, and delivering the document.

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Quick FAQ
Can Zello be my primary clinical record system?

In some settings, yes. Zello brings together patients and history, scheduling, visits, documents, templates, team and reception workflows, finance, clinical reports, and analytics. Before replacing the current system, validate clinical and legal requirements, digital signatures, retention and audit, interoperability, and integrations. Current approval does not apply an ICP-Brasil digital signature; keep a compatible process if one is required. HL7/FHIR and other native integrations are not available yet.

Does the AI send a document without my approval?

No. The workflow is designed for physician review. The physician remains responsible for approving and sharing the final version.

Does it work with telemedicine?

Yes. Zello can be used in remote visits when the browser has the correct permissions and the patient has been informed.

How is data protected?

The product uses authentication, access controls, privacy policies, and a consent workflow to handle clinical data carefully.

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