Getting started

How to start an AI-assisted consultation

A step-by-step guide to recording an in-person or telemedicine visit and preparing the first clinical document.

Short answer

To start an AI-assisted visit in Zello Life, open the dashboard, select Record, choose the patient, template, and visit type, confirm patient consent, and end the recording to review the generated document.

01

Open the dashboard and select Record

Select Record at the top of the app. Zello opens the visit workflow without taking you away from the dashboard.

02

Choose the patient, template, and visit type

Select the patient, the clinical template closest to your specialty, and whether the visit is in person or by telemedicine.

03

Confirm consent and start recording

Clearly tell the patient that the conversation will be used to prepare the clinical document. Then select Start recording.

04

Speak naturally during the visit

You do not need to dictate in chart format. Zello captures the conversation, transcribes it in real time, and organizes the information afterward.

05

Finish and review the document

When the visit ends, select Finish and generate document. Review the text, adjust the plan, and approve it only when it is correct.

Best practices

  • Use SOAP templates when you need a concise, objective structure.
  • Mention tests, medications, and the plan naturally during the visit.
  • Always review the document before sharing it with the patient.

Read next

TutorialsHow to use Zello in a telemedicine visit4 min readTutorialsHow to configure clinical history templates5 min read

Understand the context

AI for physiciansAI for physicians: how to document visits without losing clinical focus7 min readClinical productivityHow to reduce the time spent typing medical records without sacrificing clinical quality10 min read
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