Glossary

Understand the terms used in AI-assisted clinical documentation.

Straightforward definitions that help physicians and practices evaluate transcription, drafts, professional review, telemedicine, and privacy more safely.

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Glossary

AI for physicians
The use of artificial intelligence systems to support tasks in medical practice. In Zello Life, the focus is on documentation and information organization, not replacing clinical decisions.
Assisted clinical documentation
A workflow in which technology helps capture, transcribe, or structure information while the professional reviews and approves the final record.
Medical transcription
Converting speech from a consultation into text. A raw transcript still contains repetition and context that must be organized before it becomes a clinical document.
Clinical draft
Initial text generated or organized by the platform. It must remain editable and must not be shared as the final version without physician review.
Medical review
The stage in which the professional checks identification, the source of information, findings, hypotheses, care plan, dosages, and instructions before approving the document.
SOAP template
A record structure divided into subjective, objective, assessment, and plan. It is common in progress and follow-up notes but must be adapted to the case and the professional's practice.
Clinical history
An organized record of the clinical history, which may include the complaint, progression, history, medications, allergies, context, and other data relevant to care.
Telemedicine
The remote provision of medical services through information and communication technologies, within applicable legal and professional rules.
Sensitive personal data
A category defined by the LGPD that includes, among other things, health-related data when linked to a natural person.
Data controller
The agent that makes the main decisions about the purpose and essential elements of personal data processing. The role depends on the actual activity in the specific case.
Data processor
The agent that processes personal data on behalf of the controller and according to its instructions, within the limits established by the LGPD and the relationship between them.
Data retention
The period and rules used to retain audio, transcripts, drafts, documents, logs, and backups before deletion, anonymization, or another intended destination.

References for regulatory and technical terms